Refund Policy

Refund & Return Policy

At Sonic Paws, your satisfaction is our priority. We stand behind every product we sell with our 30-Day Money-Back Guarantee.

30-Day Money-Back Guarantee

If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of receiving your order. No questions asked.

How to Request a Refund

  1. Email us at support@sonicpaws.com with your order number and reason for return.
  2. We will respond within 1–2 business days with next steps.
  3. Once approved, your refund will be processed to your original payment method within 5–7 business days.

Conditions

  • Requests must be made within 30 days of delivery.
  • Items must be unused or defective to qualify for a return shipment request.
  • Digital products (e.g. guides) are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, please email us within 7 days of receipt with a photo and we will send a replacement or issue a full refund at no cost to you.

Questions?

Contact us at support@sonicpaws.com and we'll make it right.